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Why > Innovation and Service
Innovation and Service
Since 1993, Transparent has introduced dozens of major technological and performance advances in the cable and power conditioning categories while providing unparalled customer service and support.
Transparent also remains true to their commitment to provide the best customer service and support in the industry and has helped loyal customers keep pace with their desire to improve their systems and to benefit from Transparent's technology advances through updates and upgrades.
Transparent was the first company in their industry to introduce a factory supported upgrade program where customers could trade in virtually any level of vintage of Transparent Cable or Power Conditioner toward current technology.
Factory Certified Pre-owned Transparent Cables and Power Conditioners provide additional opportunities for customers to stretch system performance within their budgets and provide a basis for future upgrade opportunities.
Transparent's highest performing cables require calibration to the output characteristics of its amplifier, preamplifier, or source component. Transparent offers recalibration of a customer's warranty-registered cable at no charge when the customer decides to upgrade a component.
As you can imagine, it takes a pretty incredible team to create hundreds of world-class products that must continually improve while at the same time being committed to creating customers for life!